Makeshapes

Everything you need to know when creating your first Makeshapes experience

Designing an experience: A Quickstart Guide

Test out your experience at any time with Preview.

Previewing experiences

How to craft custom emails for your Makeshapes experiences

Post-experience email sequence

To start the rollout, you’ll need to ensure it is published first.

Publishing and sharing experiences

How to structure your experience's agenda in the Content tab — adding, arranging, and refining sections and activities.

Shaping your experience

A reference of the keyboard shortcuts available while building an experience in the Content tab.

Keyboard shortcuts for the Content tab

Capture the intent behind an experience — its purpose, audience, outcomes, and more — in the Shape experience brief.

Defining your experience brief

Combos are ready-made groupings of activities you can drop into a new section as a starting point, then tweak.

Combos: prebuilt section bundles

Cody Iddings

Dan Hibberd

Just getting started or need some detailed documentation?

Creating an experience

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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