Each experience has a live analytics dashboard where you can find data and insights from your sessions. Note: Preview sessions don't show up in the Analytics dashboard.
How to access
You can access analytics in two ways:
Analytics tab: Click the 'Analytics' label in the main navigation.
Within an experience: Click the chart icon to the left of the Preview button. This takes you to a clean Analytics view scoped to that experience — the experience is pre-selected in the sidebar, other filters are cleared, and the date range is set to the last month so you can see recent activity right away.
Note: You need to have the 'Analytics' role assigned to be able to access Analytics. This is done on the Team Member page in Organisation settings. Only a Administrator can make this change.
Session analytics
Session overview
Completed sessions: The number of sessions that participants have completed. When you export a report, you'll only see data for completed sessions.
Started sessions: The number of sessions that have been started, whether or not they were completed.
Sessions on hold: The number of sessions that have been temporarily paused . Participants can resume these sessions later.
Session table
Below the overview blocks, there is a session table. This table provides information about the sessions that have been started or completed over time. You can click on any row to see more details about a session, including the participant names and email addresses, and a link to resume the session, if applicable. The session table does not show preview sessions.
Here's what each column in the table shows:
Session ID: A unique identifier for each session.
Session status: The current status of the session. Status typically goes from Initiated -> Active -> Completed. A session will be marked DNF after 30 days of it being active.
Client name (if applicable): The name of the client associated with the session (where your plan supports multiple clients).
Host email: The email address of the host who created the session.
Started date and time: The date and time when the session was started.
Progress (when filtered to Active or On Hold sessions): Shows how far the group has advanced — the section and activity they're currently on. An em-dash (—) means the session's progress hasn't been recorded yet, not that something went wrong.
Completed date and time (if applicable): The date and time when the session was completed.
Duration (if applicable): The total duration of the session.
Participant name and email address: The names and email addresses of the participants in the session.
Mark a session as complete
You can manually mark a session as complete, even if participants didn't finish all the activities — useful when a session was interrupted or ended early. You can mark any Active, DNF, or On hold session as complete, one at a time, from inside the session detail view.
Marking sessions complete in bulk:
When you filter the sessions table to Active and/or On Hold sessions, you can also wrap them up in bulk:
Filter the sessions table by Status to Active, On Hold, or both.
Select the rows you want to complete. A toolbar appears at the top of the table showing the selected count, a Clear button, and a Mark as complete button.
Click Mark as complete. You'll get a confirmation prompt — "Mark {N} session(s) as complete? This will mark {N} session(s) as complete. This action can't be undone." Click Mark complete to confirm.
You can mark up to 25 sessions complete in a single action. Note that any selection clears when you change a filter or move to a different page.
Resuming a session
You can resume any session that is Active or On Hold. This is a unique URL to that particular session.
Participant analytics
Note: Participant analytics only appear for completed sessions.
Participants completed: The number of participants who completed a session.
Avg participants per session: The average number of participants in a completed session.
Remote participants: The percentage of participants who joined on a video call, compared to those who joined in a meeting room.
Insights
Note: Insights only appear for completed sessions.
Engagement: The percentage of activities completed by participants. If a participant skips an activity, it will lower the overall engagement score. Note: If a participant takes a break or is removed from a session, it will also affect the overall engagement score.
Avg completion time: The average time it takes participants to complete a session, shown as HH:MM.
Most selected avatar: The avatar that participants selected most often when starting the experience.
Filters
If you don't select a date range, the dashboard and exported data will default to the current month to date and include all experiences. Here are the filters you can use:
Date filter: Filter the data to include only sessions that started within a specific date range. You can choose between relative dates (e.g., 'Last 7 days') and fixed date ranges.
Experience filter: Select one or more experiences to filter the data. Matching projects auto-expand as you type a title in the sidebar, and experiences are listed newest-first within each project. By default, data from all experiences is shown.
Status filter: Filter sessions by where they are in their lifecycle — Active, On Hold, Complete, or DNF (did not finish).
Client filter: If your plan supports multiple clients, you can filter by them here.
Filter pills
Whichever filters you have applied appear as pills above the dashboard, so you can always see exactly what's in view. Each pill has a one-click remove (×), and a Clear all action resets everything at once.
The Date pill only appears when the range is non-default.
If you select more than 3 individual experiences within the same project, the pills collapse into a single project pill so the row doesn't get crowded.
Saved searches
If you load a saved search and then change any filter, the Saved Search dropdown reverts to None selected so you always know whether you're looking at a saved view or an edited one. To save your changes as a new search, save it from the dropdown.
File exports
Learn more about exporting Attendance and Experience reports here .