From the Analytics dashboard, you can download two kinds of report as Excel files: an attendance report, which shows who took part in each session, and experience reports, which show everyone's responses.
Note: Both reports include completed sessions only. The date range filters sessions by the date they started, in your local time zone.
Download a report
In Analytics, set the date range and any other filters you want.
Click Attendance report, or, to get experience reports, select at least one experience and click Experience reports.
When the file is ready, it downloads. You can also find it again on the Downloads tab.
You'll get one experience report for each experience you select. You can download up to 50 at once, for sessions that started less than a year ago. On the Growth plan, experience reports are part of Enterprise.
If you need a different format, such as CSV or JSON, contact us.
Attendance reports
Attendance data is often used to update your LMS or LXP. Each row is one person in one session:
Session ID: The group session's ID. Everyone in the same session has the same ID.
Session Start Time (UTC): When the session started, in UTC.
Participant name and Participant email: What the learner entered when they joined.
Type: Whether they joined as a participant or a host.
Remote: Yes if they joined on a video call, No if they joined in person.
Removed: Yes if they were removed from the session.
Session Complete Time (UTC): When they finished the session, in UTC.
Client, Module, Business Unit and Region: Where your organization uses them.
Experience reports
Experience reports are often combined into dashboards, or read to learn from what groups said in their sessions. If you'd like help reading yours, contact us.
Session and Participant ID: Each row is one learner in one session. Everyone in a session has the same session ID and their own participant ID.
Client and Region: Where your organization uses them.
Participant country and Participant city: Worked out from the learner's IP address. If they're on a corporate VPN, it may show a different place from where they actually are.
Additional participant information: If your organization asks an extra question when learners join, the question and each learner's answer. See Organization and team settings.
The rest of the columns are the experience's activities, in the order learners saw them. The first row shows the type of activity, the second row the prompt, and each learner's row their response. If an activity has more than one response, each one gets its own column. Note: If you edit a learner's response after the session, another column is added.
Group notes are on the report's second sheet, Group Notes.
Participant anonymity: With Hide participant email addresses on, which is the default, learners' email addresses don't appear in experience reports. If you turn it off, they do. We recommend telling learners whether their responses are anonymous (which encourages open sharing) or linked to them.