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What hosts and participants see

How the session language is chosen, what everyone sees, and what happens where a translation is missing.

Written by Cody Iddings

Everything up to this point is authoring. This is what actually happens when a translated experience is delivered.

The host chooses the language

When a host sets up a session, they'll see a language picker on the setup form listing the languages the experience has been given. Whichever they pick becomes the language of that session.

The picker only appears when there's a genuine choice — an experience with English alone doesn't show one.

A session runs in one language

Participants don't choose their own language. Everyone in a session sees it in the language the host picked, so a mixed-language group needs more than one session.

If you're running the same experience for several regions, run a session per language. Each session's report, and each session's post-experience emails, follow that session's language.

Where a translation is missing

Nothing is ever blank. Any field that hasn't been translated shows the English text instead, and any media without a version for that language plays the English file. This happens per field, so a session can be almost entirely in German with two untranslated questions in English.

Before you deliver, use Show: Untranslated in the Translation tab to see exactly what would fall back. See Working in the Translation tab.

Subtitles are chosen separately

Subtitles aren't tied to the session language. Where a video has subtitle tracks, the host can pick which one is showing from the host controls, independently of the language the session is running in. See Subtitles.

Pre-setting the language in a link

You can add ?language= followed by the language code to a host link to pre-select the language on the setup form. It's a starting point, not a lock — the host can still change it before starting.

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