The Translation tab is where you translate an experience. It appears next to the Content, Email and Settings tabs when your organization has multi-language and the experience has more than one language.
It has two views: Content for text, and Media for files. Media is covered in Use media in other languages.
The Content view
Every translatable field in the experience appears as a row, grouped by section and activity, with one column per language. The English column is read-only — that's your source. Every other column can be edited directly.
To translate a field, click its cell and type. An untranslated cell is empty and shows the English text faintly behind it. That way you can tell "not translated yet" apart from "translated to the same words".
Read the badges
Each cell can show one badge, in its corner:
Amber globe — untranslated. This cell is falling back to English.
Orange warning — out of sync. The English text has changed since this was translated, so the translation is probably out of date.
Violet pencil — custom. Someone edited this by hand, so auto-translate will leave it alone.
If your organization has auto-translate, the badges become buttons. The amber and orange badges show a translate icon: click one to translate that single field. To discard hand-written text and translate the field again from English, click its violet pencil. See Auto-translate your content.
Find what's left
These controls help you find the work that's left:
Only untranslated, next to Show:, hides every row that's already done, so you're left with the work.
Only custom narrows to the fields someone has hand-edited. It's there if your organization has auto-translate.
Show or hide language columns, in the English column header, hides languages you're not working on. It's useful when an experience has more than two or three.
Collapse all, next to the Field header, collapses every section and activity at once. Click it again to expand them.
Emails
After the content rows, the Emails section covers your post-experience email sequence. Subject lines are editable in place; bodies are shown read-only and are edited in the Email tab. See Translate post-experience emails.
Use an external translator
If a translation agency or a colleague is doing the work outside Makeshapes, use XLIFF — a standard file format that translation tools understand.
Click XLIFF > Export .xlf, and then choose a language.
Send the downloaded file to your translator.
When the file comes back, click XLIFF > Import .xlf, and then choose the same language.
In the file picker that opens, select the translated file.
You'll get a summary of how many translations were applied. Anything the translator changed is marked as custom, so a later auto-translate run won't overwrite their work.
An XLIFF file carries text only — content fields plus email subjects and bodies. Media isn't included; language versions of files are added separately.
Edit in another language outside this tab
The Translation tab is built for bulk work. You can also work in one language and see the experience as you build it. To do that, switch your editing language with the Editing language menu (a globe and the current language's name) in the Content, Email or Settings tab. Those tabs then show and save that language.