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Product update for January 2025

New features and improvements we've added to Makeshapes

Cody Iddings avatar
Written by Cody Iddings
Updated over a week ago


Bring your sessions to life with an avatar!

You can now add a personal touch to your audio introductions and expert tips with avatars! We found that adding a face to the audio voice, like the image on the bottom of Loom videos for instance, helps create a stronger connection with participants.

  • Set your avatar image and position in the Experience Settings to apply it across the entire experience.

  • Override the settings for individual audio segments if needed.

  • Choose from various avatar positions or use the floating-orb styling without uploading an image.

Read more about Audio Avatar here.


View and manage sessions in the analytics dashboard

We've added a new session table to the analytics dashboard, providing detailed information about all initiated and completed sessions.

  • Quickly see the status, host, participants, duration, and progress of each session.

  • Easily resume active or on-hold sessions with a unique URL.

  • Manually mark sessions as complete if needed.

Read more about session analytics here.


Identifiable experience reports

You now have the option to show participant email addresses in your experience reports, making it easy to connect individual responses with the people who provided them. This can be particularly useful for:

  • Performance tracking: Connect specific contributions to individual participants for evaluation or training purposes.

  • Qualitative analysis: Identify trends and patterns in feedback from specific individuals or groups.

  • Personalized follow-up: Tailor your post-session communication based on individual participant responses.

By default, participant anonymity is turned on in experience settings. To reveal email addresses in your reports, simply turn off participant anonymity. Read more about experience reports and anonymity here.


Plus, more updates to enhance your workflow

  • Send follow-up emails immediately after a session ends.

  • Include post-it notes from the entire group in follow-up emails.

  • Delete images with ease in your media library.

  • Add a leaderboard after your quizzes to boost engagement.

  • Plus, we've squashed several bugs to improve performance and stability!

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