Each experience has a live analytics dashboard where you can find data and insights from your sessions. Note:Preview sessions don't show up in the Analytics dashboard.
How to access
You can access analytics in two ways:
Analytics tab: Click the 'Analytics' label in the main navigation.
Within an experience:Click the chart icon to the left of the Preview button. This will take you directly to the analytics for that specific experience.
Session analytics
Session overview
Completed sessions: The number of sessions that participants have completed. When you export a report, you'll only see data for completed sessions.
Started sessions: The number of sessions that have been started, whether or not they were completed.
Sessions on hold:The number of sessions that have been temporarily paused . Participants can resume these sessions later.
Session table
Below the overview blocks, there is a session table. This table provides information about the sessions that have been started or completed over time. You can click on any row to see more details about a session, including the participant names and email addresses, and a link to resume the session, if applicable. The session table does not show preview sessions.
Here's what each column in the table shows:
Session ID: A unique identifier for each session.
Session status:The current status of the session. Status typically goes from Initiated-> Active-> Completed. A session will be marked DNF after 30 days of it being active.
Client name (if applicable): The name of the client associated with the session (for ELP customers).
Region (if applicable): The region the host chose for the session.
Host email: The email address of the host who created the session.
Started date and time: The date and time when the session was started.
Progress (if active or DNF): The section and activity progress the group has gone through.
Completed date and time (if applicable): The date and time when the session was completed.
Duration (if applicable): The total duration of the session.
Participant name and email address: The names and email addresses of the participants in the session.
Ability to mark session as complete
You can manually mark a session as complete, even if participants didn't finish all the activities. This can be useful in situations where a session was interrupted or ended prematurely. You can mark any Active, DNF, or On hold session as complete.
Resuming a session
You can resume any session that is Activeor On Hold . This is a unique URL to that particular session.
Participant analytics
Note: Participant analytics only appear for completed sessions.
Participants completed: The number of participants who completed a session.
Avg participants per session: The average number of participants in a completed session.
Remote participants: The percentage of participants who joined on a video call, compared to those who joined in a meeting room.
Insights
Note: Insights only appear for completed sessions.
Engagement:The percentage of activities completed by participants. If a participant skips an activity, it will lower the overall engagement score. Note:If a participant takes a break or is removed from a session, it will also affect the overall engagement score.
Avg completion time: The average time it takes participants to complete a session, shown as HH:MM.
Most selected avatar: The avatar that participants selected most often when starting the experience.
Filters
If you don't select a date range, the dashboard and exported data will default to the current month to date and include all experiences. Here are the filters you can use:
Date filter: Filter the data to include only sessions that started within a specific date range. You can choose between relative dates (e.g., 'Last 7 days') and fixed date ranges.
Experience filter: Select one or more experiences to filter the data. By default, data from all experiences is shown.
Region filter: If you've set up custom regions, you can filter by them here.
Client filter: ELP customers can filter by their specific clients here.
File exports
Learn more about exporting Attendance and Experience reports here .