Some Makeshapes features are powered by AI. Those draw on an AI allowance that belongs to your organisation, measured in credits.
What uses AI credits
Text-to-speech — generating narration from text.
Subtitles — generating captions from your audio and video, and translating them into other languages.
Auto-translate — machine-translating experience content into other languages.
Shape — building an experience from your brief.
Audio dubbing — generating a spoken track in another language. Dubbing draws on its own separate allowance rather than the shared one, because a single dub costs far more than any other AI action. The dialog shows you the cost before you start.
What doesn't
Everything else. Writing and editing content, uploading media, running sessions, hosting, reporting and analytics don't touch your AI allowance — only the features above do.
If your organisation runs out
The AI features pause until the allowance refreshes or more is added. Nothing else is affected:
Experiences you've already built keep working.
Sessions run normally.
Audio, subtitles and translations that have already been generated stay exactly where they are — nothing you've made disappears.
If it happens in the middle of a session, the session itself is unaffected — carry on.
Checking or changing your allowance
How much your organisation has depends on your plan, and there's no self-serve view of the balance. Contact your account manager to check where you are, to add more, or to talk about which AI features make sense for your organisation.