All Collections
Frequently Asked Questions
Host FAQs
It says my organisation is out of credits. What now?
It says my organisation is out of credits. What now?
Cody Iddings avatar
Written by Cody Iddings
Updated over a week ago

Sorry about that. Your organisation ran out of credits and will need to purchase more. Please contact your Makeshapes administrator, click on the chat bubble below, or email [email protected] and we will get back to you shortly.

If you are having this issue during a session, we can’t guarantee this will be resolved at this time, so we recommend rescheduling the session until it’s resolved.

Did this answer your question?