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The learner and host roles

What learners and hosts each do in a Makeshapes session, and why a host doesn't need to be a trained facilitator.

Written by Dan Hibberd

Understanding roles: the learner and the host

In a Makeshapes experience, the traditional "teacher and student" dynamic is replaced by a social learning model designed for scale, consistency, and impact. Because the platform provides the expert content and structural guidance (auto-facilitation), the people in the room are free to focus on what matters most: the conversation.


The learner: active explorer

A learner in a Makeshapes session is not a passive observer. You are part of a "social engine" where learning happens with and from others.

  • Active engagement: You will use your own device to interact with activities like polls, drawings, and word clouds that visualize the group's opinions in real-time.
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  • Driving the magic: While the platform delivers content, the real "magic" happens during group discussions. Your role is to share stories, practice new concepts, and reflect on how they apply to your work.
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The host: the social driver

The host is the essential driver who brings the group together. Unlike traditional delivery, you don't need to be a highly skilled facilitator or a subject matter expert.

  • Trust the platform: Makeshapes is designed to do the heavy lifting. Often, your main technical task is clicking Next activity to guide the group through the flow.
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  • Focus on the human connection: Since the platform delivers the expert media, you are free to focus on managing the group's energy, encouraging participation, and ensuring everyone feels safe to contribute.
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  • The learner with the remote: Think of yourself as a learner who happens to have the "remote control". You should participate in the activities alongside your peers to lead by example.
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  • Stay flexible: The timers on each screen are guides, not hard rules. You have the power to pause the session for a great discussion or speed up if the group is ready to move on.
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